Frequent Asked Questions
SHIPPING & PAYMENT INFORMATION
It may take up to 10-15 business days for your order to arrive (depending on your location). When your order ships, you will receive tracking information through email.
Within 20-30 minutes after placing your order, you will receive a confirmation email. Once your product has been shipped, you can track the location through email.
We are sorry to hear that your order has not arrived yet. We rely on our shipping courier to deliver your goods in a timely way once the order has been handed over to them. This is not at all usual! Please contact us if your order has not arrived within the following 24-48 hours so that we can further assist you in reclaiming your order.