We ship all over the world. In Canada, we deliver to Quebec, Ontario, and all provinces Deliveries in Canada are provided either by USPS or by Canada Post . Deliveries to United States are handled by USPS It takes 12 to 15 working days to be delivered to Canada and United States depending on the delivery method you have chosen.
Your tracking number will be sent in the order shipping confirmation email. You will be notified by email of the progress of the delivery. If you haven't received it, don't hesitate to contact us by email or phone.
Do you want to return a product to us? No worries !
You must specify: the number of your order, the returned product(s), the reason(s) for the return and a request for reimbursement by filling out this form to slip into your package .
The return address is as follows:
Androf 12090 Av. Lamoureux Montreal North, QC H1G 5N2 Quebec, Canada
It is necessary to attach the form to the package! We advise you to choose a mode of transport with tracking number. Without a tracking number, we will not accept any complaints. If the item is refused by Androf, it is returned to the Customer at Androf expense without the Customer being able to demand any compensation whatsoever.